Go Live in 30 Days!

No Technical Expertise Required

No Technical Expertise Required

We handle the heavy lifting. Your team reviews. Citizens start getting better service in a month.

Week 1

 We Connect to Your Systems

Your website, ordinances, payment processor, forms, calendar of events, phone system…whatever you’ve got. WordPress, Drupal, CivicPlus, Granicus, Town Web. No redesign, no migration.

Data sources section of settings with Juniper CMS and Wordpress

Weeks 2–3

We Build Out Your Knowledge Base

We import every page, ordinance, FAQ, meeting minutes, and event from your website. Your team reviews and fills any gaps.

Virtual Clerk settings: Knowledge Base tab, content list

Week 4

Launch

Chat widget on your site, phone number connected, SMS live. Citizens get instant answers from day one.

Government section with dog license application popup

Request a demo and see for yourself!

Request a demo and see for yourself!

Sounds too good to be true?

Starting at just

$5,000/year

Everything Included!

Blank

Cost

Cost

Working Hours

Working
Hours

Languages

Languages

Vacation Days

Vacation
Days

Gets Smarter Over Time

Gets
Smarter
Over Time

Vanteve

Vanteve

$5,000/year

$5,000/year

24/7/365

24/7/365

All of them

All of them

Zero

Zero

Yes

Yes

Part-Time Employee

Part-Time
Employee

$20,000–30,000/year

$20,000–
30,000/year

~20 hrs/week

~20 hrs
/week

Usually one

Usually one

Required

Required

Depends

Depends

faqs

How does Vanteve remember each citizen?

It builds a citizen profile with every interaction, including their address, past conversations, preferences, and communication channel. Over time it knows who they are, what they’ve asked before, and how they prefer to be reached. No one starts from zero twice

Can citizens choose how they get notified?

Absolutely! Each citizen selects their preferred channel, whether it be text message, email, voice, or web chat. Reminders, alerts, and follow-ups go out through whichever channel they chose.

Can citizens actually pay bills and fill out forms through a text conversation?

If your forms and payment systems have an API endpoint, Virtual Clerk can walk citizens through the entire process inside the conversation. It works natively with HeyGov’s forms and payments straight out of the box.

What if a citizen asks something Vanteve doesn’t know?

It tells the citizen it’ll find out, and offers to connect them with the right department. Behind the scenes, it flags the question for your team. Add the answer once so Vanteve handles it from then on out.

What languages does it support?

All of them. Vanteve responds in whatever language the citizen uses, not just translation, but culturally appropriate responses.

How does Vanteve remember each citizen?

It builds a citizen profile with every interaction, including their address, past conversations, preferences, and communication channel. Over time it knows who they are, what they’ve asked before, and how they prefer to be reached. No one starts from zero twice

Can citizens choose how they get notified?

Absolutely! Each citizen selects their preferred channel, whether it be text message, email, voice, or web chat. Reminders, alerts, and follow-ups go out through whichever channel they chose.

Can citizens actually pay bills and fill out forms through a text conversation?

If your forms and payment systems have an API endpoint, Virtual Clerk can walk citizens through the entire process inside the conversation. It works natively with HeyGov’s forms and payments straight out of the box.

What if a citizen asks something Vanteve doesn’t know?

It tells the citizen it’ll find out, and offers to connect them with the right department. Behind the scenes, it flags the question for your team. Add the answer once so Vanteve handles it from then on out.

What languages does it support?

All of them. Vanteve responds in whatever language the citizen uses, not just translation, but culturally appropriate responses.

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